Shipping policy
At SKINEETI, we are committed to delivering your skincare essentials quickly and reliably. Please review our shipping policy to understand the details of our shipping process, timelines, and costs.Processing Time: All orders are processed within 2-3 business days.
1. Shipping Destinations
We currently ship to:
- Domestic: All regions within India.
- International: Selected countries worldwide. Please check availability at checkout or contact our customer service for details.
2. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.
Note: High-demand periods (e.g., sales, holidays) may extend processing times.
3. Shipping Options & Delivery Times
We offer the following shipping options to meet your needs:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days (domestic) | Calculated at Checkout |
| Expedited Shipping | 2-3 business days | Calculated at Checkout |
| International Shipping | 7-21 business days | Calculated at Checkout |
Please Note: Delivery times are estimates and may vary based on location, weather conditions, or courier delays.
4. Free Shipping
We offer free standard shipping on orders over ₹699 within India. Orders below ₹699 incur a variable shipping fee.
5. Order Tracking
Once your order is shipped, you will receive a confirmation via email/SMS with a tracking number and link to monitor your shipment’s progress.
6. Shipping Restrictions
Certain products may have shipping restrictions due to:
- Customs regulations in specific countries.
If your order is impacted, we will notify you immediately.
7. International Shipping Details
For international customers:
- Delivery times and costs vary by country and are calculated at checkout.
- Customers are responsible for any customs duties, taxes, or additional fees required by their country.
- SKINEETI is not liable for delays caused by customs processing.
8. Address Accuracy
To ensure successful delivery:
- Please provide a complete and accurate shipping address at checkout.
- SKINEETI is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If you notice an error in your address, contact us immediately at +917006715883.
9. Lost or Delayed Packages
If your package is delayed or lost:
- Please allow up to 10 business days for domestic orders and 30 business days for international orders before reporting.
- Contact our customer service team with your order number and tracking information for assistance.
10. Returns and Exchanges
For information about returning items, please refer to our Return Policy.
11. Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to us:
SKINEETI Customer Support
Email: business@skineeti.com
Phone: +917006139750
Thank you for choosing SKINEETI! We’re dedicated to making your shopping experience smooth and enjoyable.