Refund policy
At SKINEETI, we are committed to providing high-quality skincare products and ensuring customer satisfaction. However, due to the nature of our products, we have a strict no-return and no-refund policy. Please review this policy carefully before making a purchase.
1. No Return Policy
All sales on our website are final, and we do not accept returns or exchanges for any products. This policy helps us maintain product integrity and ensure that every item reaches our customers in its original, uncompromised condition.
2. No Refunds
Refunds will not be issued for any reason.
This includes, but is not limited to:
- Change of mind or dissatisfaction with the product.
- Allergic reactions or skin sensitivities (we recommend reviewing the ingredients list before purchasing).
- Ordering the wrong product.
- Any shipping delays or courier-related issues outside our control.
3. Damaged or Incorrect Orders
In the rare case that you receive a damaged or incorrect product:
- Please contact our customer service team at business@skineeti.com within 3 days of receiving your order.
- While refunds are not available, we may, at our discretion, offer a replacement product depending on the situation.
4. Shipping Costs
All shipping fees are non-refundable. Customers are responsible for providing accurate shipping information at checkout to ensure successful delivery.
5. Contact Us
If you have any questions about this policy, please feel free to reach out to us:
SKINEETI Customer Support
Email: business@skineeti.com
Phone: +917006139750
Thank you for understanding our policy and for trusting SKINEETI to provide high-quality skincare products. We are committed to ensuring your satisfaction and will work diligently to address any legitimate concerns.